What is the total delivery time for my order?
All orders are processed in 2-3 business days. For large parcels, processing time may extend upto 4 days. Orders are not processed during holidays or weekends.
Please note: During periods of exceptionally hot weather, the dispatch of certain temperature-sensitive products may be delayed to help preserve their quality. Although we use insulated packaging and, where appropriate, ice packs to protect these products during transit, we reserve the right to postpone dispatch until weather conditions are more suitable. This is done to ensure that your order arrives in the best possible condition.
The estimated delivery time of your order depends on the shipping method that you choose during checkout. We will email you the tracking number for your package. You can use it to track your package at the link https://www.postoffice.co.uk/track-trace
Which locations do you deliver to?
We ship all orders only to: England, Wales, Scotland, Northern Ireland and the Channel Islands, Isle of Wight, Isle of Man, Scottish Highlands, Scottish Islands.
What can I do if I don’t receive my order?
If you don’t receive your order at the estimated time, it could mean either your order is delayed or is lost. You may contact our support team to know the exact location of your order.
